19 February 2013

Save by making Outbound Calls with VOIP

Majority of UK businesses whether a small or large, the normal protocol would call for any business to do a brief follow up as a precaution to make sure that their clients and customers are satisfy with the service or product they have recently purchased. The normal follow ups that are conducted by any type of business, the preferred method of communication is still making a simple phone call. While the average businesses can make anywhere from a few hundred to over a thousand calls a year. Finding better ways to save costs, and being more proficient on the costs of outgoing calls is becoming increasingly ever important for any type of business. Reviewing which areas of your business could be reduced, from a financial point of view, means that you may become more efficient with your overall business spend. The same idea should apply to your existing telecoms set up.

Reviewing your current business landline system?

Some businesses have the impression that it would be a hassle to switch from their existing telecoms service, as their business would need a new telephone number and it could disrupt potential sales while being switched. However with new age of digital technology, most telephone networks have made significant improvements, which means most likely you have not notice these improvements, as they were gradually phased in. With the new frontier service of  Voice Over Internet Protocol as known as VOIP, is set to eventually take the place of the current Public Switched Telephone Network also know as PTSN.  Public Switched Telephone Network is also known by many Brtians as landline telephone service. Thwe current landline system was created over hundred years by a Canadian named Alexander Graham Bell, which is his name is present on Canada's telecommunications company which is called Bell. Bell is the equivalent of Britain's BT which is also known as British Telecom. Bells new telephone system eventually took the place of the telegragh system, which was phased out over time, and the last telegraph service was used in 1959. As the new technology called VOIP, it will not take too long for it the catch up to PTSN model. 

VoIP telephone service at businesses level has evolved into unified communications services. Unified Communications  is defined as the meaning all business communications such as phone calls, faxes, voice mail, e-mail, and web or phone conferences. Few telecom companies can delivered these services by all means of communications, including mobile telephones. VoIP also allows both voice and data communications to be run over a single network, which can significantly reduce infrastructure costs.The prices of extensions on VoIP are lower than for Private Branch Exchange or PBX. VoIP switches may run on commodity hardware, such as personal computers.

There are also several advantages for using VoIP over a Publicly Switch Telephone Network. The biggest single advantage VoIP has better advantage over standard landline telephone systems by the means of cost. In addition, international calls using VoIP is usually much cheaper than the traditional landline and mobile. Another advantage, which will become much more common as VoIP telephone usage climbs in popularity is that calls between VoIP to VoIP users are normally free.

While saving money in some areas of your business, VoIP may also be able to give your business more efficient service in some areas as well. However, your first port of call could be to decide whether you want save money on outgoing calls on using a VoIP solution before you can decide if your business operations could be more efficient. Running a profitable business is all about being efficient, it’s worth seeing how your Telecoms set up and outgoing business calls could be improved upon too.

In addition, it is likely that you can keep the same number too, as many telecom companies also you to transfer your telephone number from your old provider for a small one off porting charge. So there is no need to worry about losing out on customers by the means of having a completely different business phone number.

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